Customer Reviews
Ruth's Florist by KB
Local Ooltewah, TN florist
Local Ooltewah, TN florist
Date: Jun 07, 2023
Name:
Anita S
State/Province:TN
The arrangement was gorgeous, but there were short flowers stuck in that didnt reach the water, so began wilting very quickly & some old ones that also wilted quickly. My daughter paid a lot of money for that bouquet that didn't last even a week.
Kayla N. Brock's Reply:
Date: Jun 07, 2023, 5:17 pm
Thank you so much for taking my phone call today. Even though this feedback about the wilting blooms is coming almost a month after delivery, we still want to ensure that our customers are satisfied. We will be delivering a replacement arrangement for you to enjoy. We truly value every customer and each review and hope to continue to provide excellent customer service.
Date: May 23, 2023
Name:
Yvonne S
State/Province:TN
We received the most beautiful flower arrangement for a memorial service of a dear friend. It was absolutely gorgeous and more than what we paid for! I will use this florist for all of my florals needs in the future.
Kayla N. Brock's Reply:
Date: May 23, 2023, 11:39 am
Thank you so much for your review. We always strive to go above and beyond for each and every customer. We look forward to working with you in the future. - KB
Date: May 15, 2023
Name:
Kathy R
State/Province:TN
The flowers are beautiful and were delivered on time . Will purchase again for sure.
Kayla N. Brock's Reply:
Date: May 15, 2023, 10:39 am
Thank you so much for your review! We were delighted to receive and be able to fill your order! Looking forward to working with you in the future!
-KB
Date: May 15, 2023
Name:
Mary Ellen C
State/Province:TN
The mothers day basket is very pretty. I was surprised because my first order from you was unusual. Just not like Ms. Ruth use to do. However this basket was very beautiful! I did not know what Florist was used because your name is not on the card. I would have tipped the young man and he ran off to soon. I am sure he had many deliveries to do for Mother's Day!
Kayla N. Brock's Reply:
Date: May 16, 2023, 2:35 pm
Thank you so much for your review! It has been so fun to curate pieces intentionally to exude the pairing of experience with a modern twist. I have known Ms. Ruth for many years and have had the pleasure of conducting business with her over the course of my own endeavors in life whether that be prom or even my wedding flowers. She will always be an inspiration! Also, thank you for providing helpful feedback. I am sure the business card was left off on accident or may have fell off amid the rush of Mother's Day deliveries! It is always a pleasure. -KB
Date: May 12, 2023
Name:
Jennifer T
State/Province:TN
My mothers flowers are absolutely gorgeous! You can tell that Kayla takes pride in her business. We will always use Ruth’s!
Kayla N. Brock's Reply:
Date: May 12, 2023, 6:12 pm
Thank you for your support! We truly value each and every customer and take pride in every arrangement we send out! Thank you again for your kind words! -KB
Date: Apr 26, 2023
Name:
Louis P
State/Province:TN
She loved them!
Date: Apr 22, 2023
Name:
Jennifer T
State/Province:TN
Amazing! Kayla made the arrangement I sent to my friend and it was beautiful! I also appreciated that she reached out to me beforehand since she was out of some of the flowers that were pictured. Thank you again!
Date: Apr 06, 2023
Name:
Pamela W
State/Province:TN
The flowers I ordered for a funeral service were beautiful! Thank You!!!
Kayla N. Brock's Reply:
Date: Apr 06, 2023, 8:46 pm
Thank you so much for your review! We always feel honored to create an arrangement that honors our customer’s friends and loved ones.
Date: Feb 15, 2023
Name:
Timothy G
State/Province:TN
Awesome place!!! Ordered the day before Valentine’s Day and my wife received them the next day. The arraignment was absolutely beautiful. My wife loved them. Thanks again!!!
Kayla N. Brock's Reply:
Date: Feb 15, 2023, 9:43 pm
We greatly appreciate your review! It was such a pleasure making her arrangement. Thank you for giving us the opportunity to do what we love!
-KB
Date: Feb 15, 2023
Name:
RICHARD H
State/Province:TN
Valentine's arrangement was beautiful and price was very reasonable. Everyone in the store was very friendly so I'll be back!
Kayla N. Brock's Reply:
Date: Feb 15, 2023, 9:41 pm
Thank you so much for taking the time out of your day to submit a review. It means a lot to us! We enjoy doing business with every one of our valued customers. We look forward to seeing you on your next visit! -KB
